Telephone and Live Chat Support

We pride ourselves on always being available for our customers and on the many methods we make available to contact us. For this reason we carry out maintenance on our Telephone, Live Chat and other communication systems to ensure that for the remainder of the time they work as required. …

Royal Mail Strikes Update August 2009

There are currently a number of intermittent strikes around the country which seem only to be affecting local services. As a whole the delivery has been unaffected and our parcels are reaching their destinations as quickly and speedily as they usually do. We will continue to monitor the situation and …

Website Unable to Process Orders

We are very sorry to report that our website has been experiencing sever problems since around 12:00 today. There have been many problems with the website being very slow indeed. This problem was resolved around 16:00 today but then another issue occurred with our secure server. Without this working properly …

Dermalogica AGE Smart Starter Kit Update 2009

We have been notified by one of our customers that we have been incorrectly sending the Dermalogica AGE Smart Starter Kit which was supposed to contain the Dermalogica Multivitamin Thermafoliant but instead contained Dermalogica Multivitamin Power Recovery Masque. We were not aware that this was happening and we believed that …