Telephone and Live Chat Support

We pride ourselves on always being available for our customers and on the many methods we make available to contact us. For this reason we carry out maintenance on our Telephone, Live Chat and other communication systems to ensure that for the remainder of the time they work as required.

In line with this standard we will be carrying out maintenance beginning on Monday 24th August 2009 and ending on Monday 31st August 2009. During this time we will be unable to offer Telephone or Live Chat support, or take any orders over the phone. We are afraid that any voice mails that are left will not be dealt with until Tuesday 1st September 2009.

We are very sorry for this interruption to our Telephone and Live Chat service but we will still be able to offer email service during this time. Simply email if you require any assistance.

Please note that during this time our website will be working normally accepting, processing and dispatching orders as usual. There will be no interruption to this service.


  1. i had a pimple on my face! it might be still there! but all around that area the skin has become bright red and peeling! i applied sulfer meds to help clear the pimple when it was there now it is gone and there is just a bright red splotch on my face in that area! i know things take time to heal but is ther smoething i can apply to heal the skin and bring natural pigment back?

  2. Robin

    My face is full of bumps rash type and itching along with burning after using your products. I got them for a gift and am concerned. Please advise

  3. Pure Beauty Support Team

    Please contact the Salon directly from where you purchased them and they will gladly advise you accordingly. If they were purchased from us please email along with your order number and an overview of the problems you have experienced and we will do whatever we can to assist.

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